Privacy Policy

Effective date: October 5, 2026

Unity Renovations ("Unity Renovations," "we," "us," or "our") is a general contractor based in Houston, Texas. This Privacy Policy explains what information we collect when you visit unityreno.com, request an estimate, or communicate with us, and how we use and protect it.

1. Information We Collect

Information you give us

• Name, phone number, and email address
• ZIP code and project location
• The services you're interested in and details about your project
• Photos or files you choose to send us
• Anything else you share when you call, text, email, or meet with us

Information collected automatically

When you visit our website, we and our service providers may collect basic technical information such as your browser type, device, pages visited, and general location, using cookies and similar tools. This helps us understand how the site is used and improve it.

2. How We Use Your Information

• To respond to your estimate request and answer your questions
• To schedule walkthroughs, appointments, and work
• To send quotes, project updates, reminders, and invoices
• To send promotional offers, only if you've opted in to receive them
• To improve our website and services
• To comply with legal obligations and protect our rights

3. Text Messaging (SMS)

If you check an SMS consent box on our website or otherwise agree to receive texts, Unity Renovations may send you text messages at the number you provide.

• Service messages: quote follow-ups, appointment confirmations, reminders, and project updates.
• Promotional messages: offers and seasonal reminders, only if you separately opted in. Consent is not a condition of purchase.
• Message frequency varies. Message and data rates may apply.
• Reply STOP at any time to opt out. Reply HELP for help, or contact us at [email protected] or (832) 990-1770.
• Carriers are not liable for delayed or undelivered messages.

4. How We Share Information

We do not sell your personal information. We share it only as needed to run our business:

• Trade partners and subcontractors working on your project, limited to what they need to do the job (for example, your name, address, and project details)
• Service providers that help us operate, such as our CRM, scheduling, messaging, email, payment, and website hosting tools
• Legal and safety reasons, when required by law or to protect our rights, property, or safety
• Business transfers, if our business is reorganized, sold, or merged

5. Cookies

You can set your browser to refuse or delete cookies. Some parts of the site, such as forms, may not work properly without them.

6. Data Security and Retention

We use reasonable safeguards to protect your information, but no method of transmission or storage is 100% secure. We keep your information only as long as needed for the purposes above, including record-keeping, warranty, and legal requirements.

7. Your Choices

• Opt out of texts by replying STOP.
• Unsubscribe from marketing emails using the link in any email, or by emailing us.
• Ask us to access, correct, or delete your personal information by contacting us below. We may need to keep some records where required by law.

8. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect information from children under 13.

9. Third-Party Links

Our site may link to other websites, such as social media. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

11. Contact Us

Unity Renovations
Houston, Texas
Phone: (832) 990-1770
Email: [email protected]

Quick Reference: Text Messages & Your Data